TfL Press Release – New TfL app to help Londoners plan ahead and travel safely

london transport

The email press release we received is as follows:

Good morning all,

I am writing to let you know that we have launched a new travel app, TfL Go, to help everyone travel around London.

TfL Go is now available to download for Apple devices. The app is not the final version, but it will have useful features to help you plan your journeys. An Android version of TfL Go will be released in the coming months, and we’ll continue sharing data with other travel apps that you might already use.  

You can download the app here: https://apps.apple.com/gb/app/tfl-go/id1419541638 or from www.tfl.gov.uk/go

TfL Go can help you to plan your journeys and follow the safer travel guidance.

• For every station we’re sharing real-time train times, plus peak travel times for the busiest stations, to help you travel during quieter times 

• As well as the fastest public transport routes, we’re offering alternative routes to give you more travel options

• We’re providing walking and cycling routes to consider for all or part of your journey 

• You can also see the latest service status for all Tube, Tram, London Overground and TfL Rail lines. Real time bus arrivals will be added later.

• With step free mode you can customise the map to show step free access to train and platform, and plan journeys accordingly. We’ll soon introduce new information on toilet availability, platform access and lift status

If you have an Apple device, you can download the app from the Apple App store and we very much welcome feedback. You can send your comments to tflappfeedback@tfl.gov.uk  If you need larger type, use your phone in landscape mode, or make use of iOS’s VoiceOver capability.

As many of you return to travelling on public transport, please note that since April we have been using an anti-viral fluid, similar to that used in hospitals, to clean customer areas on the Tube, and have enhanced cleaning methods on buses including touch points like poles and doors. The fluid kills viruses and bacteria on application and retains effectiveness at killing any viruses it contacts for up to 30 days thereafter. 

Making travel easier for Londoners with accessibility needs is a top priority for TfL. The TfL Go app shows where stations are step-free in one direction and where customers can change step-free between lines. It also provides detailed platform level information on manual ramps, designated level–access points and steps and gaps between platform and train. With large type and a clear layout, a thoughtfully designed iOS VoiceOver experience and Dynamic Type, the TfL Go app aims to be fully inclusive. This opens up more of London to customers with accessibility needs.

We are also reminding everyone to wear a face covering, wash hands before and after travel, and travel when possible during quieter times. During the week the busiest times are between 05:45 and 08:15, and 16:00 and 17:30. 

As you start to return to the workplace, if you can walk or cycle as part of your journey or get off a stop or two earlier to make space for those who have no alternative way to travel, we would encourage everyone to do so. 

Kind regards,

Georgia Heathman

Stakeholder Advocacy & Engagement – Engagement Manager

Public Affairs & External Relations | Transport for London

TfL Press Release – New TfL app to help Londoners plan ahead and travel safely

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