Digital Inclusion Conference

A conference on Digital Inclusion for Older Londoners

22 February 2018

Europe House, Smith Square London SW1P 3EU

The  Mayor of London is currently developing a new Smart London Plan. This will set out how he plans to deliver better digital services, increase digital inclusion and improve cyber-security. It will also show how he plans to use technology to deliver his economic, environment, and transport strategies.

The possibilities allowed by technology are truly exciting, but we must think about how they impact older Londoners. The conference discussed how the needs of older people in should be addressed in this strategy.

The Digital Inclusion Conference featured a series of expert speakers, but importantly was an opportunity for the audience to have their say.

Key questions included:

  • What type of considerations should the mayor have in developing this strategy?
  • How should the mayor tackle digital exclusion among older Londoners?
  • What barriers do older people face in getting online?


Time Item Speaker
10.30 Arrival & registration
11.00 Introduction Chris Walsh, Chair of Positive Ageing in London, and Chair of Age Platform (UK Branch)
11.15 IT use in rural & urban locations, findings from the Technology In Later Life (TILL) project Presentation by Dr Hannah R. Marston, Health & Wellbeing Priority Research Area, The Open University
11.45 Lessons from Europe  Presentation by F Moira Allan, Pass It On Network France
12.15 Impact of digitalisation on older people, benefits and problems Presentation by Professor Stuart Anderson, University of Edinburgh
12.45 Developing the Smart London Plan Presentation by the GLA (TBC)
13.15 Lunch & networking
13.45 New and current advances in use for IT for and by older people Presentation by Freddie McMahon,  Innovation and digital entrepreneur
2.15 Activity #1 Focus groups to explore key issues, concerns and in relation to the Digital Inclusion strategy, an opportunity to put forward recommendations.
3.00 Activity #2 Large discussion – presented by group facilitators –  followed by discussion on key points to be raised from the meeting to be sent by us as our contribution on the Mayor of London’s strategy on Digital Inclusion from the perspective of older Londoners.
3.30 End